The front desk staff was friendly. Good amenities, best location on beach in Punta Cana. Our aim is to make our guest’s experience outstanding from the moment they arrive until their departure, we are deeply sorry that you are having this issue just after your departure and for sure it is affecting your perception regarding our hotel. Beach is beautiful, but early morning reservation of talapa is must. Beautiful beach. really nice & helpful. Customer Reviews. Our guests praise the pool and the helpful staff in our reviews. If something was not to your liking they fixed it. The reception staff were ineffective and some had a poor attitude. We spent ten days at the resort. haciendas were easily available. The Iberostar Punta Cana is a family-friendly all-inclusive resort located in Punta Cana, Dominican Republic.. It’s located next to its 3 sister properties — Iberostar Dominicana, Iberostar Bavaro Suites, and Iberostar Grand Bavaro Hotel. Not helpful at all. We had to get up at 5am to secure a 'good' spot under a grass umbrella. Beach is very crowded. Le site, les piscines, la plage et la nourriture, Second hand smoking in the casino and bars, This was our 4th year returning to an Iberostar resort. Came home to find a mysterious credit card charge for $179. At night the shows that were put on were incredible. Gourmet restaurant was excellent at the resort. The main buffet also provided very good selection, as well as Dominicana Punta Cana main buffet, which is the same food, but provides nice feeling that you are at a different restaurant.Lobby is a bit dated, but clean. Iberostar Punta Cana. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. (Rooms are dated, Air Conditioning doesn't work well, lots of plumbing problems, sewer odours in room, no hot water sometimes, power interruption at some times. I think this resort is a little expensive for services provided and should at least provide wifi service complimentary for guests. Planners are faced with a world of options—cost-efficiency versus luxury, foreign destinations versus domestic favorites, all-inclusive resorts or á la carte options. Iberostar Dominicana is one of four Iberostar hotels in Bavaro Beach, a stretch of beautiful coastline in Punta Cana. The staff is awesome. Once again we thank you for letting us know how comfortable you felt in our hospitality and we hope to see you again soon. Drinks were served fast and cold. All over I would go again to Iberostar Punta Cana. Taxes and fees that are shown are estimates only. Employees were very smiling and cheerful all thru the 6 days we were there - special shoutout to Ms. Sofia at the star prestige club, Dear guest, First of all, we want to thank you for choosing to stay with us whilst on your recent holiday and also for sharing your invaluable feedback with us. -great staff Own or manage this property? Iberostar's adults-only resort—an architectural gem—is a knockout from the moment you walk into the glamorous lobby and is one resort where the term "no expense was spared" is actually true. Buffet food got tired fast. Popular attractions Arena Gorda Beach and Hard Rock Golf Club at Cana Bay are located nearby. Our guests praise the pool and the helpful staff in our reviews. Claim your listing for free to respond to reviews, update your profile and much more. The room was ok, the patio door could not lock so they told us they would fix it. No laundry facility available. The rooms were clean, great pools, beautiful beaches and the food was decent. We asked for a king bed and there were 3 beds in our room. Overall we enjoyed our stay our only complaint was the "breakfast" that the resort PUSHED on us. Top Hotel Iberostar Grand Bavaro Adults Only - All Inclusive 5-star property Carretera Arena Gorda, Playa Bavaro, Punta Cana, La Altagracia 1-855-201-7819. The gym was great. The fish dr tour is great. We liked the restaurants on the beach. Iberostar Punta Cana Iberostar Punta Cana - All Inclusive 5 Star Hotel - Dominican Republic. I’ve searched the internet for real reviews by real guests. A wonderful place for a family vacation. I paid an additional fee for two jr suites this year but once I got there they told me that a jr suite with 2 beds do not exist....now you know! We found the buffet food to be rather bland. Food decent. But the swimming pools are very close to the beach, and not a problem to find a shade. The room was clean, the bed was comfortable, and the fridge was stocked with beer and soda. I was teaching online /was frustrated (at times) with the weak signal. We liked the choice of eating at a different restaurants and walking around the beautifully maintained gardens. It's great to sit and have your feet in the sand. Search for the cheapest hotel deal for Iberostar Grand Bavaro Adults Only in Punta Cana. great beach, great food, nice staff, nicely maintained outdoors. Le service est impeccable et le personnel très courtois et attentif. Attractive pool area. visit Jose at the tour desk . To update the lobby with more comfortable chairs. I tried the coconut white fish one evening and it was cold. 26, 2020 Dear Client, We are more than thankful that you have taken time of your day to share your thoughts regarding your stay at our hotel. Strong points are the cleanliness and the kids club, which was spectacular. Shower pressure very weak. Used the workout center every day - well equipped but very cramped with the equipment. The staff are awesome! A reusable thermos type bottle would be better. the regular rooms at Punta Cana last year were amazing...will book that next year! Lots of variety. This was my first time in Punta Cana and at an Iberostar hotel, I definetly would go again. This 274-room, adults-only all-inclusive resort with photogenic Greco-Roman design is part of the Iberostar brand's Grand Collection, and is the most luxurious of four Iberostar options in Punta Cana. I think I gained 5 pounds.. And the drinks are pretty good too. With every decision comes a new set of options to choose from. This hotel is great if you are traveling as a family. We kindly suggest you to contact us again eventually so you can provide us more details about yourself and we assure you to investigate this matter which we firmly believe it is an error. Prices are calculated as … Prices are the average nightly price provided by our partners and may not include all taxes and fees. the hotel has great staff in the restaurant, kitchen, animation and miniclub and they work with a small! maids did not speak english however got by and they were helpful We’ll even let you know about secret offers and sales when you sign up to our emails. Overall, hotel was very nice. I was very very impressed with the overall service at this hotel. The staff at the Iberostar was gracious and met our expectations. Oh and speaking of broken glass, my husband used a chipped glass that was in the bathroom and the glass chip, Dear guest, First of all, we want you to know that we are really happy that you had such a grat holiday with us and thank you for sharing your experience. We went back to the lobby and they apologized and gave us another room. Nice hotel as pretty much everything is very close (compared with my previous experience from Bavaro Princess where small train transfers you everywhere). Pools need to be expanded too many persons in a small area create over crowding. Beautiful gardens, good food, very clean, staff very helpfull, very good beach and all facilities. Should be free in lobby or at least the same price for 7 days. warm reception upon arrival and room was ready We would like to express our gratitude once again for your feedback and hope to have the honour of serving you again soon. Beautiful beaches. Friendly atmosphere. no sales people on the iberostar beach. Knowing that you have enjoyed a pleasant stay among us and receiving your positive comments encourages us to continue working with more enthusiasm on our way to excellence. We chose this hotel as it is a small resort and walking distance to all amenities. Very wheelchair assessable. The buffet left a lot to be desired. Housekeeping was the best part. At this point we are unable to offer any assistance in this regards since all our departments are off duty. 23K likes. Beautiful lush gardens and esceptional staff. clean resort/ well kept The grounds are incredible. The grounds were beautiful & resort spotless. Mostly wonderful just a few minor hiccups. We were very pleased with the service she offered us. I have called their front desk many times only to be hung up on. Now £146 on Tripadvisor: Iberostar Punta Cana, Dominican Republic. Rooms, Bathroom, Maintenance. animation team created fun shows and activities outdated rooms. Popular attractions Arena Gorda Beach and Hard Rock Golf Club at Cana Bay are located nearby. Best Regards, Online Quality Manager Iberostar Punta Cana, The resort was very good. Read certified reviews for Iberostar Dominicana on Monarc.ca. We are also very happy that you have taken the time out of your day to share it with us. Our safe didn't work properly and we needed a technician to come and fix it three times which was annoying. Don't drink water from tap. Lots of fresh fruit and meat choices. After all I did not regret not moving since we were close to the beach and in front of the pool, close to where we pick up our towels. Lots of very loud families & couples to a lesser degree. Activities for the kids. See 8,247 traveler reviews, 9,165 candid photos, and great deals for Iberostar Punta Cana, ranked #16 of 37 hotels in Bavaro and rated 4.5 of 5 at Tripadvisor. All the staff were very friendly, they work hard and try very hard to speak either French or English. Hotel is about 20 minutes away from airport. Spa was OK. Beauty salon was abysmal mostly bc the staff were disinterested, unhelpful & downright rude. Response from QualityManagerDR, Quality Manager at Iberostar Punta Cana, Review collected in partnership with Iberostar, Response from QualityManagerDR, Quality ManagerDR at Iberostar Punta Cana, Response from QualityManagerDR, Quality Manager DR at Iberostar Punta Cana. Everyone was always smilling and willing to help. The staff was excellent. We would like once again to thank you for this kind review of our hotel and we will be delighted to welcome you back to stay with us again soon. The Iberostar Punta Cana hotel has 427 comfortable and luxurious rooms that are divided into 334 standard rooms, 13 family-sized rooms, and 80 suites. The beach was nice, I would've liked for them to clean the beach more often though as there was a lot of weeds left during the day and overnight from the waves. Little advice, and lesson learned!! There seems to be something to do for everyone. Best Regards, Online Quality Manager Iberostar Punta Cana, Tripadvisor Plus Subscription Terms & Conditions, Dominican Republic Ski-In / Ski-Out Hotels, Grand Palladium Hotels & Resorts in Dominican Republic, Barcelo Hotels & Resorts in Dominican Republic, Be Live Collection Hotels in Dominican Republic, The Leading Hotels Of The World in Dominican Republic, BlueBay Hotels & Resorts in Dominican Republic, Luxury Bahia Principe Hotels in Dominican Republic, Grand Bahia Principe Hotels in Dominican Republic, Pet Friendly Hotels in Dominican Republic, Adults Only and Adult Friendly Resorts in Dominican Republic, All Inclusive Resorts in Dominican Republic, Hotels with Balconies in Dominican Republic. Response from QualityManagerDR, Quality Manager at Iberostar Punta Cana Responded Mar. All inclusive (generous, varied buffets for all meals). Iberostar Selection Bavaro, Bavaro: See 11,734 traveller reviews, 12,376 user photos and best deals for Iberostar Selection Bavaro, ranked #11 of 39 Bavaro hotels, rated 4.5 of 5 at Tripadvisor. Everything was wonderful and we had a memorable wedding anniversary. )& the TMR agent. I would've preferred to change rooms as we were on the first floor but they said the hotel was full. Discover genuine guest reviews for Iberostar Dominicana All Inclusive along with the latest prices and availability – book now. Throughout the day the staff (known as the "star friends" would walk around the resort and gather people for volleyball, water aerobics, drinking contests, dancing lessons, and much more. Prices are understandably higher, though they're not that much higher than at sister property Bavaro Suites. Iberostar Punta Cana 4.16 based on 128 reviews #56 of 99 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. Another night there was not a single vegetable available. My only complaint is about the reusable water bottles in the room. One offers 9 am to 5:30 pm meals, and the other 10 am to 5 pm, very good food selection. Where is Punta Cana? Food, drinks, and many amenities are included: such as the kids’ club, fitness center, entertainment and classes. We went to two ala carte restaurants during our stay and enjoyed both of them. We ate lunch daily at the La Cana buffet on the beach. Service needs to be improved at poolside for guests wanting drinks. The staff with exception of a few were disinterested & unhelpful for the most part. -, Had so much fun, amazing resort, great staff, although hotel is really dated and rooms are not up to the required level, Beaches, Swimming pools, Facilities, Food, Service, entertainment (animation team). Now $195 (Was $̶3̶0̶5̶) on Tripadvisor: Iberostar Selection Bavaro, Bavaro. Even the desserts were dry, tasteless and bland. Please see our partners for more details. food was sometimes bland (no taste) although lots of quantity and selection Too much screaming into microphones all day long especially at 4 pm by staff. I will be looking elsewhere next time. I have been to Cuba twice and the service I received there was not even close to the service at this hotel. My life's mission now is to warn anyone who would consider visiting their resorts. Explanation Of The Bahia Resorts in Punta Cana - July 3, 2020 Grand Bahia Room & A La Carte Requests - Revised March 19, 2019 A Detailed guide to AI's in the D.R. Not at all pleasant to listen to. Great location. La nourriture est excellente autant au buffet que dans les restaurants à la carte. Therefore the ocean waters are slightly more turbulent and the sand a bit more gritty. The beach is perfect! Enjoy free breakfast, free WiFi, and free parking. The service, food and property is excellent and the staff are so friendly. Check out what some of them had to say. The Iberostar Punta Cana is a 5-star all-inclusive hotel.Iberostar Punta Cana is located along the stunning Bavaro Beach in the island's northeast coast of the Dominican Republic. It is one of the most renowned tourist areas in the Caribbean and the most famous in the country. Overall it was a great vacation. They gave me a jr suite on the dominicana side with a view on the beach...beautiful but hated the old bathroom. The food was so good! No complaints other than we booked a room with a King bed and when we arrived there were 2 double beds. Room was clean but had some issues with bugs, so another room was provided very fast thanks to Guffy and Celine. We never had to wait for drinks at the pool bar. https://www.booking.com/reviews/do/hotel/iberostar-bavaro-suites.html Hotel concierge & bar staff pretty cool. Sincerely, Quality Manager Iberostar Punta Cana. Iberostar Punta Cana All inclusive is rated "Very Good" by our guests. They went out of their way to make sure we were comfortable and happy. We have always taken every aspect of our establishment into consideration to create the best environment possible for our valued guests to enjoy and that fulfill their wishes as much as possible for the perfect holiday. Moreover, your evaluation is of the utmost importance for us because it shows through dialogue we can achieve the individual wishes and preferences of our guests and constantly improve the service we provide for them. $389 per night (Latest starting price for this hotel). They are a broken bottle waiting to happen. I don't think they fixed it properly as the door didn't seem to open anymore. Guest reviews for Iberostar Punta Cana All inclusive Everyone (18) Couples (3) Family (3) 3 out of 5 I was bit disappointed at the rooms, they were outdated and … the beach, food and the staff are amazing! My girlfriend and I had a great experience at this resort. Iberostar Grand Bávaro Punta Cana Resort Reviews Choosing a vacation destination is no simple task. No adult pool. Some areas are dated though and need work. lots of food and drink The salads were great. Enjoy free breakfast, free WiFi, and free parking. Lots of food choices. See 11,801 traveler reviews, 12,451 candid photos, and great deals for Iberostar Selection Bavaro, ranked #10 of 37 hotels in Bavaro and rated 4.5 of 5 at Tripadvisor. This is the version of our website addressed to speakers of English in Canada. Now $163 (Was $̶2̶7̶4̶) on Tripadvisor: Iberostar Punta Cana, Bavaro. Everyone in our party of 12 got sick atleast once for 2 days from the food. My sisters wedding was missing parts of the promised package, and one of the staff members stole the grooms 80$ tie! Shows were ok - seen better shows at other resorts - Shoutout to Mr. Kool who was cheering everyone to participate and dance. The staff working there were so nice and friendly. We have seen many improvements being made every year and would recommend this property to anyone. Set in a palm grove. The weather was perfect also. They need an adults only quiet pool. I have tried the Riu next door and hated their food and service. Amazing overall service I was very very impressed. The buffets had a nice variety. Restaurants in the resort were just okay. We had requested and received an oceanview which was amazing.The staff very friendly, always cleaning and language is never a problem.Looking forward to our 5th return. Breathe in the sea air on Bávaro Beach and take in the tropical gardens that surround you. With regret, we read your comments about this inconvenience which needs to be investigated as it is not a reflect of our service delivery. The staff was very friendly and helpful. Stay at this 5-star luxury property in Punta Cana. See 8,245 traveller reviews, 9,165 candid photos, and great deals for Iberostar Punta Cana, ranked #15 of 37 hotels in Dominican Republic and rated 4.5 of 5 at Tripadvisor. We hope to greet you again in the near future. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. The phone didn't work the first day but it did the rest of our time. It was great being close to the Dominicana - that expanded our vacation experience. The beach is perfect and goes for mile and miles and miles, our room was large and wheelchair accessible showe. Lots of activities but not a peaceful resort in any way. Staff--friendly, many speak quite good English and other languages, always smiling and helpful. seaweed in ocean although daily it is cleaned. My husband enjoyed the ice cream cones too! Visitors can choose the room that best suits their needs and expectations to enjoy an unforgettable vacation at Iberostar. It was my second time there and I loved the hotel and the staff. The food at all the buffets and a la carte restaurants was very good. 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