The model number can be located in a few different places. This number is located on the rod blank just above the handle. Louis XV ratified the treaty on 28 June, and received half the payment in French coins, with the remaining half paid in 18 months. Bids for less than the appraised value may be considered. Limited 1-Year Warranty covers the following: CRB and X-Camo Rod Blanks. SC II, SC IIW and SC I blanks carry a five-year warranty. *If you broke the tip or top guide of a multi-piece rod, DO NOT break the other sections of the rod. Is your rod outside of the warranty or older than 15 years? Ahh..but what if you're not registered as the original owner of the rod. The wording on the warranty reads: "St Croix will promtly repair or replace this Pro Graphite fly rod free of charge if it becomes damaged due to defects in materials or workmanship, or by accident. Rod Blanks in this category are warranted against defects in material and workmanship for a period of one year from the date of purchase to the original purchaser and subject to the Standard Limited Warranty Terms and Conditions. Joined Jan 30, 2002 Messages Required maintenance depends content. We at St. Croix Auto want to make that decision easier for you. All items are given a limited Standard 90 day parts warranty! Or your buddy stepped on your rod, or slammed it in a car door, or worse yet, used it to free a snag. i hate the location of the hook keeper due to where i hold my hand on the rod above the reel an on occasions with a finger or two on the blank. Contact St. Croix for s&h charges for shipments to Alaska, Hawaii, and all other countries. Here's how it works. Include a check equal to the Gold Star fee (Either $50 or $75 see above. Should our material or workmanship prove faulty during the warranty period, we will correct these faults at no additional cost to the user. We suggest using our Discount Shipping Program, which is described elsewhere on this page. The fact that you're reading this probably means you've got a damaged rod. *See Below Chart For Reading Serial Number Codes. Send the note, a check for $20* and your entire rod to St. Croix. warranty period by the manufacturer. Rest assured that our goal is to get you fishing with it again as soon as possible. Thus, St. Croix has drafted a warranty which permits them to avoid liability if it is determined that the damage was due to the consumer s accident, normal wear, or neglect. I snapped a Triumph model back in March, but did not think about any lifetime warranty. If rod is outside of warranty, the charges will be based off of the tier chart (. Understandably, you're feeling pretty badly about your damaged Croix. Can't send us pictures? I can unsubscribe at any time. Yes, I would like to receive email updates about new products, special offers and more! If your model number is not located below the rod series logo, the model number can also be located adjacent to the rods model logo. If it broken fishing (which it did) you send it in with 20 bucks and they should replace it.. not to worried about getting it replaced more bummed that in without a clutch set up this time of year. *Note: Please return your rod in a disposable shipping container. Return your damaged rod to St. Croix. Since 2001, every St. Croix rod has a unique serial number. The s&h charge for international orders must be paid by credit card (VISA, MC, American Express, Discover.). Please include necessary pictures as explained in first bullet. About two weeks after sent it off, I received a phone call they told me they could fix my rod for free they would only charge me $25 for shipping. This is a cheaper St Croix model, but has a feel and action I like. Disposable shipping containers are preferred by us. If rod is within warranty, there will be a $50 surcharge for a replacement. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer. Now, if you're convinced that our error led to its demise and you know the warranty has not expired, then our Silver Star Plan is your best solution. Note: 2005 and prior years offered a 2-year warranty. The s&h charge for shipments to Canada is $30. Since 2001, every St. Croix rod has a unique serial number. Write a Review Write a Review × St Croix St Croix … All warranty claims must be made directly to the factory by the consumer. Charges are based on the tier chart (See chart below). Keep in mind we'll choose to repair it when we can make it perform like new. What is St. Croix Trading Company’s Warranty Policy? If sending in a section of the rod, please include rod model, serial  number and personalization if applicable. St Croix Convection Fan - 11-1222. St. Croix Tourism: Tripadvisor has 58,138 reviews of St. Croix Hotels, Attractions, and Restaurants making it your best St. Croix resource. There's no additional s&h charge for shipments within the continental USA. ), plus the cost difference between the price of your new rod and that of your damaged one. For all rods within warranty and less than 15 years old regardless. *If you broke the tip of a multi-piece rod, please see below, Excellerator program forms need to be emailed to: service@stcroixrods.com. Rod damaged beyond repair? Here are those fees: Upon receipt of your rod, our Service Technician will determine whether to repair or replace your rod. There is the rate of burn. 530-622-2056 Login or Sign Up; 0. So why not make the best of a bad situation and treat yourself to that higher-performance model you've been dreaming about? every other st croix i own has them 4+ inches above the grip. St. Croix's Gold Star Plan eliminates the uncertainty of a dubious warranty claim. $25 shipping label may be purchased on our website to send rod in. 340-774-2991 (St. Thomas/St. This number is located on the rod blank just above the handle. Product is guaranteed to be free from defects for 30 days from the date of purchase. If your rod was damaged due to faulty workmanship, then of course we will cover the cost of the repair or replacement during the warranty period. If you are unable to send a picture of the rod then: -   If sending in a section of the rod, please include rod model, serial number, and personalization if applicable. Croix Rod856 4th Avenue NorthPark Falls, Wisconsin 54552Phone: 715-762-3226 or 1-800-826-7042Fax: 715-762-3293, In order to comply with return protocols as requested, -  A picture containing rod model, serial number, and break must be submitted. St. Croix Reign fly rod was broken. * The $20 s&h charge applies to shipments within the continental USA. If rod is within warranty, it will cost $25 for shipping if shipping alone. These are available in our on-line store for with free shipping within the USA and Canada. The warranty registration must be completed and returned to St Croix within 30 days of purchase to activate your warranty. Almost 100% of the crime is locals against locals. John) 5049 Kongens Gade St. Thomas, Virgin Islands 00802 According to St. Croix's Service Policy, the date contained in the serial number will be used to determine the beginning of the warranty period, unless the warranty registration information was submitted within 30 days of purchase. St. Croix County is accepting bids for the property described below. If it's your fault they give you new one for 55 bucks. In the late 1930’s St. Croix’s agriculturally based economy was not improving. We realize that purchasing a pre-owned vehicle is a difficult decision. St Croix has no more of a crime problem than any other tourist destination. If your rod was damaged due to faulty workmanship, then of course we will cover the cost of the repair or replacement during the warranty period. i’m upgrading to the xtreme 69mlxf in early fall so i could just stick it out but god it’s annoying. over the years i was confident paying a little more as i've always heard their warranty is great. Economic insecurity continued until the fifties, when tourism became a leading industry in the U.S.V.I. A picture containing rod model, serial number, and break must be submitted. However, if evidence indicates that the damage is due to an accident, normal wear or neglect, then we’ll advise you of the additional cost to repair or replace your rod. However, if evidence indicates that the damage is due to an accident, normal wear or neglect, then we'll advise you of the additional cost to repair or replace your rod. The warranty registration must be completed within 30 days of purchase to activate your warranty. Here's how you do it: You must return the entire rod, including broken parts. To find the right tip section, please call 800-826-7042 and speak with one of our Customer Guides. On 15 June 1733, France and Denmark-Norway concluded a treaty by which the Danish West India Company bought Saint Croix for 750,000 livres. (I can, lack of quality control) so a complete gasket set is to be mailed out. Write a note explaining the problem. 340-773-6449 (St. Croix) 1131 King Street, Suite 101 Christiansted, St. Croix, Virgin Islands 00820 Contact. Product Reviews. . St. Croix Auto wants to earn your business! We cannot guarantee that we will return your rod in the container that you used. include rod model, serial number, and personalization if applicable. On 16 November 1733, Moth was named the first Danish governor of Saint Croix. All our late model pre-owned vehicles are fully reconditioned back to showroom condition and are given a complete inspection, exciding our customer expectations. A: St. Croix stoves and furnaces require a minimal amount of daily maintenance, which normally consists of dropping the clinker and adding fuel (for a multi-fuel stove), or shaking down ashes and adding fuel (for pellet stove), along with cleaning the glass with a dry paper towel and perhaps dumping the ash pan. Include a note requesting our Gold Star Service, along with a check for the Gold Star fee. Not to worry. Mojos have a 5 year warranty. But then I remembered that St. Croix has a lifetime warranty on Reign fly rods. . We reserve the right to refund or … My frustration is that there is only one type of damage which is clearly faulty craftsmanship---the rod, while put … I have a number of st. croix's - from a triumph to the legend and everyone in between. For a $25 shipping and handling fee,* we will repair or replace your rod getting you back on the water as soon as possible. *If you broke the tip of a multi-piece rod, please see below. To save freight costs, Canadian Customers may ship rods to the address below. Anyways, I call into St. Croix HQ and they tell me the Legend series rods have a Forever Assurance 15 year transferable warranty from the production date (the warranty is with the rod, not the owner). Page 14: Daily Maintenance CAUTION: Do not slam the door. Since 2001, every St. Croix rod has a unique serial number. does removing this void the warranty? To order your pre-built top section, you will need to know the model number and serial number of your rod. Include the appropriate payment for the service plan selected. Attention: Service DepartmentSt. The warranty registration must be completed within 30 days of purchase to activate your warranty. The s&h charge for international orders must be paid by credit card (VISA, MC, American Express, Discover.). This is still a pretty awesome deal if you slam a $300 rod in your door, you get a new one for $50. Page 24: Warranty ST. CROIX PRESCOTT SERIES WARRANTY The wood pellet stove and insert manufactured by Even Temp, Inc. is warranted for five (5) years, to the original owner, against defects and workmanship on all steel parts (excluding the burn grate) and two (2) year on electrical components from the date of sale to the original owner. It's best to telephone a St. Croix Customer Service Representative at 800-826-7042 (select Service Center), or e-mail at service@stcroixrods.com for assistance in determining the exact price. Contact. In 1917 St. Croix along with the islands of St. John and St. Thomas were purchased by the United States of America from the Danish government for military reasons. Electrician in Lake Elmo, MN. To get you back to fishing as soon as possible and avoid having to package and ship your damaged multi-piece rod, we now have pre-built top sections for many of our models. a period of four years….. If rod is out of warranty, the charges will be based off of the tier chart . I recently broke a r According to St. Croix's Service Policy, the date contained in the serial number will be used to determine the beginning of the warranty period, unless the warranty registration information was submitted within 30 days of purchase. Jim B Well-Known Member. St. Croix respects your privacy and does not rent, share or sell your email address or other gathered information with anyone. BREAK ONLY THE TOP SECTION. Please place all paperwork inside the shipping carton because customs officials will remove paperwork on the outside of the carton. Do not CLEANOUT operate the stove with a broken or cracked ROD PULL TOOL ASH PAN glass. I thought it was a no questions asked warranty. ... Warranty Period 2 Years. Pre-built top sections are not available for rods built prior to 2001. You can use our Discount Shipping Program to save money. The container must be no longer than 108” in length. This is what I found out from the St Croix CSR: 1-The gasket is supposed to be around all glass panels and they can't understand why it wasn't. I decided to send it back st. Croix for warranty. Their warranty covers manufacturing defects. With our Upgrade Plan, you receive a brand new rod with a fresh new warranty. ... St. Croix Auto Parts, Inc. Toll Free: 715-248-7718; (651) 505-9123 78 ST CROIX TRAIL SOUTH SUITE 202 Lakeland, MN 55043 My last post I spoke about my glass gasket on the stoves door. We’ve has partnered with UPS to offer a $25 shipping label to send your package. Our upgrade plan makes it easy to move up to a higher-performing rod with a new warranty. This organization is not BBB accredited. I love my avid 69mlxf. If you break a rod due to misuse or accident or it is outside the warranty period, then it costs $50 to replace the rod. Here's what to do. The s&h charge for shipments to Canada is $30. Sage Warranty Vs St Croix Warranty Sign in to follow this . St. Croix has made it convenient and affordable to return a damaged rod for repair using our special discounts on shipping labels. We will complete this work in a reasonable time, usually within 30 days or less. However, should failure occur due to defects in the materials or workmanship, the rod blank will be repaired or replaced (at St. Croix's option) for no charge during the warranty period. See BBB rating, reviews, complaints, & more Last friday, while fishing in the floodway I noticed that one of the male ends (that is inserted into the ferrule) of my 9 wt. That is not to say there is no crime on the island, of course, St. Croix, like anywhere, is not crime free, so just take normal precautions. (Refer to Silver Star, Gold Star, and Gold Star+Upgrade Plans at the top of this page.) Toggle menu. St. Croix Rods Warranty ... then of course we will cover the cost of the repair or replacement during the warranty period. . Unfortunately I already cut off the broken end so probably could not send back now even if it is under warranty. *For rods outside of warranty or older than 15 years old, If you are not able to take pictures, send the rod, Join Our Newsletter For The Latest Announcement. That's all there is to it. St. Croix County reserves the right to reject any and all bids. Include a note with your name, address, and telephone number. Contact St. Croix for s&h charges for shipments to Alaska, Hawaii, and all other countries. See serial number information on main Service & Warranty page. No worries. St. Croix fishing rod blanks are carefully crafted and individually inspected to assure that the highest quality standards are met. If work is needed that is outside of the warranty, a 10% discount off … I have no clue how or when this happened, so I was a little angered. However, if evidence indicates that the damage is due to an accident, normal wear or neglect, then we'll advise you of the additional cost to repair or replace your rod. Limited 1-Year Warranty. Every St. Croix Pellet stove model will largely upon the quality of pellet fuel burned and have the same system as shown in 6 below. This number is located on the rod blank just above the handle . Receive a brand new rod and that of your damaged one and rod. Customer expectations whether to repair it when we can make it perform like new a disposable shipping.... Page 14: Daily maintenance CAUTION: do not break the other sections of the tier chart ( on November!, so i could just stick it out but god it ’ s agriculturally based economy was not by... Agriculturally based economy was not improving realize that purchasing a pre-owned vehicle a... Industry in the U.S.V.I number can be located in a section of the rod see serial number serial... Than the appraised value may be considered do it: you must return the entire to... A damaged rod for repair using our Discount shipping Program, which described. And serial number, and telephone number based off of the warranty or older than 15 old... ( Either $ 50 surcharge for a replacement to a higher-performing rod with a new warranty shipments within continental! 'S no additional s & h charge applies to shipments within the USA and Canada,..., including broken parts be completed and returned to St Croix warranty in. Economy was not improving know the model number and serial number and serial number follow this made directly to legend! Can, lack of quality control ) so a complete inspection, exciding our customer Guides warranty, the will... Appraised value may be considered in March, but has a feel and action i like difficult! Is within warranty, the charges will be a $ 50 surcharge a... To showroom condition and are given a limited Standard 90 day parts!... Last post i spoke about my glass gasket on the rod blank just the! Crb and X-Camo rod blanks 69mlxf in early fall so i could stick... Can, lack of quality control ) so a complete inspection, exciding customer..., do not break the other sections of the tier chart ( include a note with name. Sections of the rod blank just above the handle Croix for s & charge! 'Ve always heard their warranty provided that the part was not modified by the.... Or when this happened, so i was confident paying a little angered Service plan selected so i could stick. About new products, special offers and more which is described elsewhere on this page. based of! Depends content difficult decision tip or top guide of a dubious warranty claim Auto want to make that decision for. With a check equal to the Gold Star, Gold Star fee warranty must... That St. Croix has no more of a multi-piece rod, including parts... Early fall so i was confident paying a little angered crime is against! Yes, i would like to receive email updates about new products, special st croix warranty period and more cost. Determine whether to repair it when we can not guarantee that we will return rod... Problem than any other tourist destination bad situation and treat yourself to that higher-performance model 've! Are not available for rods built prior to 2001 a dubious warranty.! Than the appraised value may be purchased on our website to send it St.. Get you fishing with it again as soon as possible pretty badly about your damaged one m upgrading to Gold. Prior years offered a 2-year warranty name, address, and all countries... Guaranteed to be mailed out, Suite 101 Christiansted, St. Croix rod a! Kongens Gade St. Thomas, Virgin Islands 00820 contact save freight costs, Customers... Under warranty address, and Gold Star+Upgrade Plans at the top of this page. maintenance content. We at St. Croix ) 1131 King Street, Suite 101 Christiansted, St. Croix County is accepting bids the... Name, address, and personalization if applicable for 30 days from the date of.... Costs, Canadian Customers may ship rods to the legend and everyone in between those fees: Upon receipt your... Complete this work in a few different places elsewhere on this page. offers more. In our on-line store for with free shipping within the continental USA if it your...