After the cancellation of the requests they ask you to call them for verification (remember - you already provided a pile of identification information through the account registration process)! I wish their rates were higher. Illinois Energy Ratings Score: ( 3 / 5 ) See how ratings work All Providers Ranked From High To Low. XOOM Energy reviews XOOM Energy is a BBB accredited company with an A+ rating – they have had 131 complaints in the last few years, of which 35 have been closed in the 2019-2020 period. Verdict. PayPal acquired the San Francisco-based company in 2015. You can send money to more than 70 countries and deposit to a recipient’s bank account or arrange cash for pickup or delivery. If you don’t have time to visit a bank or money transfer location, it's convenient to use Xoom from home. DO NOT USE THIS COMPANY THEY STEAL YOUR MONEY! Absolutely terrible service, sent money to usa from uk they say money should be in recipient account and it is not. The XOOM money transfer was handled perfectly, fast, accurate, and I was kept informed at every step. Contact Support Form. I saw some negative views online which made me write this review about my experience. Common complaints of the service include higher fees than expected, while many users praise Xoom for its speedy transfers. To send $10,000 to a recipient’s bank account in Mexico by debit or credit card, fees jump to $251.49. All of a sudden they started canceling my transactions randomly (not for everyone). The transactions get cancelled with no clear explanation...saying things like ''the problem is with the recipient's details'' and nothing more...so vague. DO NOT USE THIS COMPANY, Don’t use this app they stoles your money I use send money to my country now almost 1 week they never put my account I ask money back but they say they can’t cancel if anyone need more information about this stupid company let me know I already file the case for that never use this. Customer service is available 24/7. Xoom moves your money fast, and keeps your security a top priority. I was using 8 cent per Kw all the time. Review disclosure: Unfortunately, we were not able to test Xoom with a transaction of our own. Clearly Xoom has done a terrible job handling the conflict in my case. An easy-to-use platform for Windows PCs. Just sent money using this service second time… I loved this service. They told me if i sent more than 10,000 it might cause additional reviews and thus delays, so i sent exactly 10,000. I started a transaction on Dec 22nd 2020 and Xoom updated the transaction status as "Final Update: Your money has been transferred and the deposit should be complete" on the same day. The company at first mentioned a computer error and then the story changes every time we call. For the good, the bad, and the ugly of Canadian banking fees, check this out. so they have stolen £700!! What Reviews Really Say (Inc. Xoom is generally not the most competitive option to send money abroad and has poor … I wish there was a minus star rating option....Every time we try to use this service it fails us for one reason or another. Don’t use this services as you can see we have a lot of similar reviews this year. Totally bizarre. The best review categories for XOOM Energy are the order experience, rated at 2.0 out of 5, and their plans and pricing, rated at 1.8 of 5. Xoom review: Final thoughts. I would consider a service really great if they do a great job on handling both good and conflict cases. You will end up regretting! Transfer money online securely and easily with Xoom and save on money transfer fees. Xoom has been my go to service for money transfer to India. Xoom Energy is a total scam for the seniors on low income. XOOM Energy Canada, ULC Launches in Alberta CHARLOTTE, NC - (June 14, 2016) - XOOM Energy, LLC, an energy retail company providing natural gas and electricity solutions to homes and businesses across the United States, has expanded its product offerings internationally with the launch of XOOM Energy Canada, ULC. Xoom is a Good Money transfer service (7/10), rather not recommended by Monito. Trustpilot collates real customer testimonials from all over the world and gives a dynamic rating based on them. Received email with a number to call. With Xoom, Canadians can send money abroad, pay bills or reload phones in more than 130 international countries through the Xoom mobile app or website. Xoom reviews agree that this is a huge plus. Xoom also offers international mobile phone reload and bill pay. Write a Review . Zoom sale person called me that they only charge 5.99 cents . Feels like they're still in the Beta phase and they're experimenting with your time and money. Xoom can send to more than 150 countries and territories worldwide. Some of the popular currencies that Xoom supports include: Illinois Energy Ratings Score: ( 3 / 5 ) See how ratings work All Providers Ranked From High To Low. To send $1,000 to a bank account, the PayPal and bank account fee is $0, while debit or credit card funding will cost $3.99. Reviews accurate as of October 13, 2020. TRUST ME. You closed my Xoom account with no… You closed my Xoom account with no reason or explanation of my violation of the User Agreement, my recipients in Philippines are friends and relatives that need help in this time of Pandemic. SOLUTION: Use METROBANK Remittance. Xoom's Review. Suppose you go to Xoom using your PayPal account (the one you have for more than 10 years without a single dispute or violation), you register your credit card, which is in fact the same one you already set for your PayPal account (that card has double verification procedure based on 3D security set by your bank), and after completing all those identification gathering procedures (including your phone number registered in your bank account) Xoom cancels your transaction requests (two transactions of 6 EUR each - in Xoom's terminology that is perhaps an amount enough to overthrown a government). Unable to get any money back as despite sending transaction proof of money not going into recipient account!! Submit Call Us. As far as setting up a payment, it was OK, though the execution was awful, posthumously asking for extra information after taking money but then failing to direct you to the page to upload info. I am pretty sure that someone mentioned xoom.com to send money to themselves while in Guatemala.I looked into it and set up an account. ", "Don't do it! You can thank me later! Tesco do not allow third party top up and therefore would not accept it. Updated on 11/11/2020: The same transaction **, status "pending refund" dd 06/11/20. For customers who need to pay bills for their families abroad, Xoom also offers bill pay and mobile phone reloading service. For example, to send $200 to Mexico costs $2.99 if you use your PayPal or bank account. Because Xoom canceled the transaction WITHOUT informing us!! It can be pricey to send funds by debit or credit card, but many bank account or PayPal account transfers have no fee or lower fees. Excellent service and convenient to send money overseas. The company may also request additional information, including your: Large money transfer amounts require additional verification. A great way to get an insight into the Xoom customer experience is to check out their latest reviews on Trustpilot. XOOM Energy Canada is an Electricity and Natural Gas Company that offers natural gas and electricity service in Canada. The first page gives you all information about the conversion rate and how much the receiver will get. Fees for sending money by Xoom vary by amount, payment type, delivery type and country. Zoom sale person called me that they only charge 5.99 cents . It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. This Xoom money transfer review is intended to explain the pros and cons of using the company. Some of the countries you can send money to include: South Africa, Australia, Singapore, New Zealand, Mexico, Canada, Japan, China, Italy, France, Ireland, Germany, India, Hong Kong, and the United Kingdom. Xoom is a simple way to send money abroad from your home computer. They have send an email that they have to do verification. I'm still talking to them. Be the first one to find this review helpful. Trustpilot collates real customer testimonials from all over the world and gives a dynamic rating based on them. While international transfers used to take 3-5 business days which was really an irritant in these e-times when everything is supposed to happen at a moments notice, this was one thing which used to take Sooo long. Tried to top up my mobile with £20 through this service. Check out what 21,942 people have written so far, and share your own experience. On many of the recent TrustPilot Xoom reviews, they have reached out to the reviewers and apologized. How do I know I can trust these reviews about Xoom Money Transfer? The only thing I hear from them is we are investigating this issue and I need to wait. There are no reviews yet. Couldn't have possibly made transactions more cumbersome, difficult, or frustrating. User Reviews 0.0 out of 5 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0. Xoom Corporation has a consumer rating of 1.52 stars from 21 reviews indicating that most customers are generally dissatisfied with their purchases. Xoom is a great currency transfer option if you want to move money from the US, Canada, UK, and Europe to over 130 countries around the world. Despite of all the needful steps from my side to promptly report this issue Xoom has not been able to resolve this issue. Clearly Xoom has done a terrible job handling the conflict in my case. Undoubtedly, Xoom is a reliable service, and being part of the PayPal family benefits them. Xoom reviews and complaints. Original review: July 27, 2019. 0 Tried to get my money back but impossible to talk to someone. ... Commission for a transfer in canada to canada on a test for 5$ it would cost me 10,99$ and the recipient receive the 5$?! So, avoid Xoom. We research and showcase their fee structure, ... That said, Xoom focuses intently on its target market – migrants employed in Canada and the USA – and in that endeavor, they have done well. When I called the customer care, they've asked me to share the bank statement of my India account, which I did promptly. I sent money needed for a family emergency through Xoom. Xoom Transaction Number *Subject *Description. Beware. Before we get stuck into the 8 categories, it can help a lot to know the big differences between Xoom (review) and Western Union. Currently, reviews of Xoom rate it 4 stars on TrustPilot, 3 stars on CompareRemit, and only 1 star on ConsumerAffairs. Initially it used to take a couple of day, then up to 4 hours, and now instantly. It's fast with very low service fee and hassle free. Once you create a case with the BBB, you get an actual response not an auto responder with zero meaningful details. Many thanks! Thank you, you have successfully subscribed to our newsletter! Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Xoom offers a money-back guarantee if your transfer does not get to the recipient. I would consider a service really great if they do a great job on handling both good and conflict cases. Xoom is the most awful service when it comes to a conflict resolution. Original Review: The transfer took 4 days and I had to submit all possible documents to transfer this money - bank statements, passport, payslips. I find it safe and secure. Common complaints of the service include higher fees than expected, while many users praise Xoom for its speedy transfers. Its services are available online from your computer, tablet or smartphone, so you don’t have to visit a money transfer location. Xoom Company is owned by PayPal and has a reputation for speed. Xoom is generally not the most competitive option to send money abroad and has poor fees and exchange rates (5.3/10) and is difficult to use (5.8/10). Zelle is a much better, free alternative among others. When It Doesn’t Work. Going to use Venmo from now on. But Xoom is aware of its reviews and is trying to make things right. Write a Review . Xoom reviews and complaints. That's a lot of money if you send money to your love ones in your country. Only AFTER I had completed the transaction did I receive a notice saying it would take 3 days!!!! I am hoping the Xoom service will provide explanation on what security concerns they have. Certified reviews: check XOOM Energy customer reviews and ratings; BBB rating: XOOM Energy has an “A” rating from the BBB; XOOM rates: compare the provider’s rates to top electricity companies, including its sister company, Cirro Energy; Visit HomeEnergyClub.com to find out more about how XOOM Energy stacks up to other electric companies. They do not deserve you as a customer! Xoom reviews are fairly positive, both on internet review websites like Trustpilot and through the Google and Apple app stores. You’re based in Australia, New Zealand, or in the Asian countries and want to … The best review categories for XOOM Energy are the order experience, rated at 2.0 out of 5, and their plans and pricing, rated at 1.8 of 5. Voice your opinion today and hear what 21942 customers have already said. I did right away. Xoom Services Inc. is a Canada Corporation filed on July 30, 2019. Until now I don't understand what's the security concern if I am transferring my money to my Indian account, and even provided all the documents they requested for, and now they don't even pick up your calls. Reviews of Xoom are divided. Xoom is not regulated by FCA and they are not regulated by any rules. I have been using Xoom for more than a year now and every transaction went fine until I hit an issue with my last transaction. You can get status updates by text or email. Today I decided to look at my D.D’s and standing orders to check out goings and there was another payment for £41.99 due to go out in January to Xoom and this payment was set up for quarterly payments! Xoom disconnected service with no notice, during a required Covid isolation period for my children. As a result, we cannot confirm the efficacy of the service. I sent money nearly two weeks and the money still not credited. Tried to send money to father-in-law abroad for birthday. Consumer complaints and reviews about Xoom Energy [email protected] Send email : Jun 17, 2019 Zoom, Fraud. It was founded in the year 2001, and has been providing efficient money transfer services since then, offering quality global money transfers within same day or next day. Xoom Transaction Number *Subject *Description. Negative Reviews) Xoom Alternatives; Is Xoom Safe? Xoom's Review Xoom is a Good Money transfer service (7/10), rather not recommended by Monito. It has improved a lot over the years. Many thanks! Xoom disconnected service with no notice, during a required Covid isolation period for my children. The interface, both on the website and the app, are clean and user-friendly. Xoom Review. Contact Support Form. Thank you! I know that my Dad or my uncle never had a business and they are 80+ years old. Xoom money transfer contact number (877) 815-1531 (within the U.S. and Canada) +1 (415) 395-4225 (outside the U.S. and Canada) Xoom money transfer email: One can directly send the mail to company from their website. Xoom partners with countries across the globe to expand your transfer reach. When you ask the Xoom rep if you will still receive your care discount, they assure you will... What they fail to tell you is that you will PAY HIGHER prices, Mine and my fathers bills are 20 percent higher on Xoom. Voice your opinion today and hear what 21930 customers have already said. Emailed with a standard response that does not answer my problem. I have a very little hope that I might get my money back.I know there are many great reviews about Xoom and I believed those review to use this service in the first place. Xoom is one of the best money transfer service providers for sending money from Canada, the United States, the UK, Eurozone, and non- Euro Zone countries to more than 130 countries. | Read 21-40 Reviews out of 21,942 Do you agree with Xoom Global Money Transfer's TrustScore? This evening after discussions with a prospective client, I provided him our bank details and Pronto, within minutes I saw that my account was credited with the promised amount. They are not any more emphathetic than an auto responder, unfortunately. I sent money from my US account to India on Jan 11th. XOOM is headquartered in the United States, and also has an office located in Guatemala. This is a rip off. Is Xoom the Right Transfer Service For You? Xoom only offers personal remittance options. At the time of writing, Xoom has a 5 out of 5 star rating — see more by clicking on the source link below.⁸ This is amazing. It only takes a minute or so to sign up and get started. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Service is not very goodI have a simple question on my account and after several emails & phone calls I still have not gotten an answer. Still waiting for items to arrive. Ever since I used Xoom i never had a problem. Whenever I call it gives me voice message that no one is available to take my call. Speed of money transfer service is subject to many factors, including: Approval by the Xoom proprietary anti-fraud verification system; Funds availability from sender's payment account (checking, credit or debit card) Its rates are competitive, and its fees are low. When it comes to competing against companies that serve audiences that send more than $2,000 to a bank account, their rates and fees are excessive. Xoom Money Transfer Review. So, they will be keeping my money for 10 days using them as free funds to play on Forex. The money was taken. Xoom is the most awful service when it comes to a conflict resolution. Xoom is a highly secure way to send your money, using advanced encryption technology. Be the first to review “Xoom” Cancel reply. You can link multiple accounts and use a bank account, credit card, debit card or PayPal account to fund transfers. And in the bank, she discovered that it's NO MONEY! Transaction ID: XF63HSSP. XOOM Energy Canada is an Electricity and Natural Gas Company that offers natural gas and electricity service in Canada. PLEASE read my reveiw and my SOLUTION:If I could put 0 to this review I would. 1. Just sent money using this service second time. PayPal says Xoom is particularly useful for Canadians, given that the country is home to nearly 7.5 million foreign-born people from over 200 places of birth. But, as Xoom.com reviews note, no amount of … Check out what 21,930 people have written so far, and share your own experience. The company's principal address is 12 Shippigan Crescent, Toronto, ON M2J 2G2 CA. Xoom Review Summary. XOOM Energy Rating. No one ever pick your call. It's fast with very low service fee and hassle free. Before they would not have trouble sending money to the recipient. I'm being told the problem is with my expectations and not really with their service. Plus, it only takes one day for the recipient to receive it unlike xoom that takes FOREVER. They didn't request DNA test, but were close to this. AVOID. 3 Big Differences. Xoom Money Transfer is a leader for sending remittances from North America and offers reasonable fees and rates for that sector of overseas employees. Be the first to review “Xoom” Cancel reply. Xoom Company is owned by PayPal and has a reputation for speed. Product is rated as #5 in category Send Money From Canada To India. I am very happy with Xoom, Highly recommended. I am super frustrated and can't believe that this is how bad their service has become! You have to call them overseas and spend a large amount of money for another identification, which is required for sending 12 EUR. If its urgent or being set for a critical need, use a different, more reliable service. The XOOM money transfer was handled perfectly, fast, accurate, and I was kept informed at every step. It is now over a month and Paypal (who bought them out in 2015) do not repond to problems relating to Xoom. They have send me email that the transaction is canceled for security reasons and haven't mentioned what are the reasons. I just wanted to transfer money from one of my accounts to another and they put a fraud stop on it then sent me an email wanting to know to who and why I was sending the money and how often I would be doing it. Really happy with service. I have been using Xoom for the past 8 years and I have sent money to my family members and friends back in India to help them financially. How can they refund something they haven't taken out.I REALLY THINK XOOM USES OUR MONEY FOR THEIR PERSONAL INTEREST LIKE PUTTING IT ON THE STOCK MARKET ETC. It’s dependable. You can also send the mail from here. to transfer money I legally earned and paid taxed for. They marked the transaction complete but I did not get the money in my India account. I will send them letter copying Ombudsman. According to PayPal, sending money through a digital service like Xoom costs nearly half (3.93 percent) of the amount sent compared to the average cost of traditional remittances services (7.45 percent). Very poor customer service. Xoom, will recommend to all our clients now onwards.